Current Position
Freelance Trainer
Certification
• Registered Financial Planner (RFP)
• Shariah Registered Financial Planner (Shariah RFP)
• HRD Corp Train-the-Trainer Certified Trainer
Past Work Experiences
• Jan 2023 – July 2023: Head, Centre for Excellence (FWD Insurance Berhad)
• Jul 2022 – Jan 2023: Talent Management and Development Manager (MCIS Life HR)
• Oct 2018 – Jun 2022: Head of MCIS Life Academy (MCIS Life)
• Nov 2017 – Sep 2018: Training Manager (MCIS Life)
• Oct 2013 – Oct 2017: Senior Manager of Training (AIA Bhd.)
• Sep 2010 – Sep 2013: Training Manager (Manulife Insurance Berhad)
• Dec 2006 – Sep 2010: Performance Development Specialist (ING Insurance Berhad)
• Sep 2005 – Dec 2006: Assistant Training Manager (Hong Leong Assurance Berhad)
• Jun 1993 – Aug 2005: Agent/ Agency Leader for Great Eastern Life and MAA
Certifications and Awards
• Jul 2021 Certified Professional in Learning and Development
• Dec 2017 HRDF Certification in Training (Train-The-Trainer)
• May 2016 FLMI Level 1: Insurance Fundamentals by LOMA
• Jun 2011 Shariah Registered Financial Planner (Shariah RFP) by MFPC
• Mar 2007 Registered Financial Planner (RFP) by MFPC
• Dec 2000 Certified Life Planner and Marketeer (CLPM) by NAMLIFA
• Dec 1998 Great Eastern Life Supremacy Award for Direct Unit Sales
Specialties
• Financial Planning Training
• Life Insurance Training
Achievements
• Set up eLearning platform (LMS) to ensure Balanced Scorecard underperforming sales intermediaries (Agency & Banca) are trained without hindrances (FWD Insurance Berhad).
• In 2022, deployed LOMA courses in MCIS Life to benefit the professional development of its employees.
• Facilitated and achieved RM10.4M gross premium in maturity conversion in 2021 (MCIS Life).
• Built and led a training team of 12 members from 2018 to 2022 (MCIS Life).
• Facilitated the achievement of more than 50% year-on-year growth of investment-linked AP in Mar 2018 through training conducted (MCIS Life).
• Coordinated initial training for more than 6,000 agents when AIA Vitality was launched in 2016.
• Part of the team to develop and deliver AIA Certified Life Planners Program (2016-2017).
• Developed and deployed Recruitment Made Easy training program for agency leaders in 2009 (ING Insurance Berhad).
• Developed and deployed New Agents Training program with a bilingual training manual in 2005 (HLA).
Training and Service Experiences
• Agency training program development, implementation and delivery
• Management of sales channel training department
• Staff development and team building
• Project planning and development
• Budget development and management
• Business management and development